Contact information
Go to Shopify Admin → Settings → Policies and paste this into the Contact Information field:
Get in touch
Questions about your order, your subscription, or our product? We are here and we respond fast.
Email: help@nuvantashop.com
We typically respond within 24 hours, Monday through Friday. If you reach out over the weekend we will get back to you first thing Monday morning.
Order issues If you have a problem with your order — wrong item, damaged product, or a shipping issue — email us with your order number and we will make it right same day.
Subscription management To pause, skip, or cancel your subscription you can manage everything directly from your account dashboard. If you run into any issues email us and we will handle it for you immediately.
Returns and refunds We offer a 30-day money-back guarantee on all orders. No hoops, no return shipping required. Just email us and we will process your refund.